Policies
Your satisfaction is our top priority. To help us serve you in the best way possible, we kindly ask that you review the policies below before booking your appointment.
Late Policy
If you are more than 15 minutes late to your appointment, you will be asked to reschedule.
Minor Policy
All minors must be accompanied by a parent or guardian and consent forms must be signed in order to receive any treatment.
Cancellation Policy
If you need to cancel or reschedule, we kindly ask that you notify us at least 24 hours in advance.
Cancellations made with less than 24 hours’ notice will result in a 50% charge of the service(s) booked.
No Show Policy
If you miss your appointment without notifying us by phone or email, the half of the service cost will be charged.
Refund Policy
All products and services are non-refundable.
Booking Policy
All clients are required to keep a card on file when booking. Your card will not be charged at the time of scheduling. It will only be charged in the event of a no-show or a cancellation made less than 24 hours before your appointment.
Chemical Peel & Advanced Treatment Policy
Chemical peels and other advanced treatments are reserved for existing clients who are on proper homecare. This ensures your skin is safely prepared for the best possible results.